Investment Announcement: Prefix - Modernizing Facilities Management for Multi-Site Brands

Collide Capital is proud to announce our investment in Prefix, co-leading a $7.5M round alongside Slow Ventures, with participation from Connexa Capital, Elevated Huts, I2BF, and Bienville Capital. Prefix is building the modern coordination layer for repair & maintenance across multi-site restaurant and retail brands. Here’s why we’re excited:

The Hidden Operational Bottleneck in Multi-Site Retail and Restaurant

Multi-location brands spend an estimated $500B annually maintaining their spaces, yet many still lose meaningful margin to inefficient repair and maintenance workflows.

The pain is the coordination layer in between:

• Hundreds or thousands of local vendors across geographies
• Inconsistent compliance with CMMS systems
• Slow dispatch, weak communication, and unreliable data
• Internal facilities teams stretched too thin to manage the chaos

The result is a broken status quo: expensive national service providers, overburdened internal teams, and operators with very little confidence that issues are actually getting handled well.

Why Prefix Wins

Prefix sits directly in the middle of this mess. Rather than replacing existing maintenance systems, it plugs into them and becomes the operating layer between multi-site brands and local technicians. Its platform combines workflow software, AI-driven coordination, and a vetted vendor network to make repairs faster, cheaper, and more reliable.

That matters because the best local technicians are often the worst admins. Large brands need those local vendors for speed and quality, but traditional systems were never built to make that relationship work at scale. Prefix acts as the translator.

Early Proof Points We Couldn’t Ignore

Since launch, Prefix has already shown unusual traction for a service-heavy business:

• Supporting nearly 2,000 locations across 50 customers
• Customers include Chipotle, Raising Cane’s, Famous Footwear, Punch Bowl Social, and Salad & Go
• Reached $2.5M ARR in two years, with 500% YoY growth
• Delivered 3x efficiency gains and 15%+ cost savings for customers
• Scaled the team to 50 employees

Just as important, Prefix’s model appears to get stronger as customers expand usage across more locations and categories. That is exactly the type of real pull we want to see in an operationally complex business.

Why This Matters Now

Facilities management is one of those categories that has stayed stubbornly manual for too long. At the same time, the coordination-heavy, desk-based work wrapped around service businesses is exactly the kind of workflow AI is starting to reshape.

That creates a window for a new kind of company: one that makes the entire system around service technicians dramatically better.

Prefix is early, but the shape of the opportunity is clear:

• A massive, fragmented market
• Weak incumbent software and bloated legacy service models
• Strong evidence that AI can materially improve the coordination layer
• A founder who deeply understands both the operational pain and the product vision required to solve it

What’s Next

Prefix will use the new capital to continue building its AI infrastructure, expand go-to-market, and scale to support 10,000+ locations nationwide.

We believe Prefix has the potential to become the default coordination layer for multi-site repair & maintenance. We’re excited to be on that journey with Jared and the team.